Terms & Conditions

1. Introduction

These terms and conditions govern your use of Omega IT's website and services. By accessing our website or engaging our services, you accept these terms in full. If you disagree with any part of these terms, please do not use our website or services.

2. Company Information

Omega IT is an IT support and services company operating on the Isle of Man. Our registered address is Douglas, Isle of Man. For any enquiries, please contact us at talktous@omegait.im or call 08002545458.

3. Services

We provide the following IT services:

• Managed IT Support
• Microsoft 365 Solutions
• Hypercloud Phone Systems
• Mobile Device Management
• Cybersecurity Services
• IT Consultancy and Audits

Specific terms for individual services will be set out in separate service agreements or contracts.

4. Service Agreements

All IT support services are subject to a separate service agreement which will detail the scope of services, service levels, fees, and duration. These terms and conditions should be read in conjunction with any service agreement.

5. Fees and Payment

Fees for our services are as quoted or as set out in your service agreement. Unless otherwise agreed, invoices are payable within 30 days of the invoice date. We reserve the right to charge interest on overdue payments at 8% above the Bank of England base rate.

6. Client Responsibilities

As our client, you agree to:

• Provide accurate and complete information as required
• Maintain appropriate backups of your data
• Ensure you have appropriate licenses for any software
• Notify us promptly of any issues or security concerns
• Comply with all applicable laws and regulations

7. Limitation of Liability

To the maximum extent permitted by law, Omega IT shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities. Our total liability shall not exceed the fees paid by you in the 12 months preceding the claim.

8. Intellectual Property

All intellectual property rights in our website, materials, and documentation remain our property or that of our licensors. You may not reproduce, distribute, or create derivative works without our written consent.

9. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information disclosed during the provision of services. This obligation survives the termination of any agreement.

10. Termination

Either party may terminate services in accordance with the terms of the service agreement. We reserve the right to suspend services immediately if you breach these terms or fail to pay invoices when due.

11. Force Majeure

Neither party shall be liable for delays or failures in performance resulting from circumstances beyond their reasonable control, including natural disasters, acts of government, or failure of third-party services.

12. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the Isle of Man. Any disputes shall be subject to the exclusive jurisdiction of the courts of the Isle of Man.

13. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated revision date. Continued use of our services constitutes acceptance of the modified terms.

14. Contact Us

If you have any questions about these terms, please contact us at:

• Email: talktous@omegait.im
• Phone: 08002545458
• Address: Douglas, Isle of Man